FAQs
Where is your furniture manufactured?
All our collections are 100% Made in Italy. We collaborate exclusively with world-renowned Italian factories that are celebrated for their commitment to traditional craftsmanship and the highest standards of quality.
Is your furniture available in stock, or is it by order only?
We have a wide range of exclusive pieces available in our showroom for immediate purchase. Additionally, we accept custom orders through our catalogs, allowing you to personalize your selection with specific dimensions, materials, and color options.
Do you offer interior design services for homes?
Yes, our professional designers provide expert consultation and planning services to ensure that your selected furniture perfectly complements your home’s dimensions and overall aesthetic style.
Do you provide a warranty for your products?
Yes, every piece of furniture and accessory we sell comes with an official warranty from the manufacturer. We guarantee long-term quality and durability to ensure our customers’ peace of mind.
Is there a fee for delivery and installation services?
Delivery and professional installation by our expert technicians are provided completely free of charge within Baku.
Can I order custom-made furniture with specific dimensions?
Yes, we can place custom orders with our Italian factories based on the exact measurements of your space, especially for areas such as kitchens, wardrobes, and built-in bookshelves.
How can I verify the authenticity of your products?
Each product comes with its own unique passport and a Certificate of Authenticity issued directly by the manufacturing factory in Italy.
Do you also offer accessories and lighting systems?
Yes, in addition to furniture, Casa d’Arteni offers a range of luxury accessories to complete your interior, including Murano glass chandeliers, decorative vases, premium textiles, and other high-end decor pieces.
What are your payment terms? Do you offer credit or installment plans?
We offer various payment methods, including cash, card, and bank transfers. Information regarding installment options available through our special corporate agreements can be obtained in detail from our sales managers.
What are your showroom's opening hours?
Our showroom is at your service every day of the week from 10:00 AM to 8:00 PM. For your convenience, we recommend scheduling an appointment in advance.
How long does delivery take when I place an order?
Custom orders are typically delivered within 60-90 days, which includes the manufacturing period at the factory in Italy and international logistics. Items currently in stock can be delivered to your address within 24 hours.
Why are product prices not listed on your website?
Since luxury furniture offers numerous customization options—such as material choices, specific dimensions, and fabric types—prices are calculated individually for each project. You can obtain the most accurate pricing information by visiting our showroom or by sending us a direct inquiry.
Do you work on corporate projects (hotels, offices, restaurants)?
Yes, we have a dedicated “Contract” division for large-scale projects. We offer specialized pricing packages for the full furnishing and equipment of hotel, office, or restaurant projects.
